Superstar Network Engineer - Help us Rise above the Competition!

Micro Doctor is a growing customer-focused professional service company, providing exceptional computer and network support. We are currently seeking individuals who are friendly, enthusiastic and have the desire to excel in both their professional and personal lives. We offer a competitive salary, incentive programs, and a company matched pension plan – as well as an assortment of training resources, consistently updated equipment, and a casual work environment.

Career Opportunities

Due to our steady growth and commitment to our customers, the best IT Consulting firm in Ohio is currently looking to fill an Enterprise Level Network Engineer Position specifically with extensive Cisco Experience.

Are you interested in a career in Information Technology at Micro Doctor?

Why Work at Micro Doctor?

Are you an IT Support professional, bored with the day-to-day routine and hierarchy of most corporate environments? We offer an alternative. Micro Doctor is the area’s largest and most experienced IT firm, with a consistent growth history and a financially stable small business environment where your work really does matter and you are appreciated. We have a fun office culture and a great team to support you.

Check us out if you:

… want to join the best Computer Services and Network Support company in Ohio, and enjoy an awesome company culture with friendly co-workers that focus on success for the entire team. … are interested in working at an outstanding northwest suburban location that offers comfortable working conditions and a casual environment. … want to develop a strong sense of accomplishment and the feeling that what you do really matters! … are looking for a competitive compensation structure that rewards top performers. … are a key contributor that enjoys being rewarded for your effort!!

We have strategic relationships with the best industry manufacturers, vendors, and distributors, such as Allworx, HP, SonicWALL and Microsoft; providing you all the tools, products, services, and training options required to get the job done right the first time! Since 1989, Micro Doctor Inc. has been a leading provider of Technology Solutions and Services in the Northeast Ohio and surrounding areas. We are searching for energetic, professional individuals with certified technical and professional backgrounds, who possess superior customer service and support skills.

Responsibilities and Duties

Job Requirements:

* Minimum of 4 years professional experience. We are looking for a higher level candidate for this position. Check out our Help Desk position for an Entry Level position.

* Must live within 45 miles of Warren, OH.

* Experience in Cisco required.

* A broadband Internet connection at home.

* Must have reliable transportation.

* Flexible hours (availability) and the ability to work independently with minimal direct supervision.

Qualifications and Skills

Desired Qualities:

* Outstanding customer service skills

* Stable work history

* Excellent communication skills at technical and non-technical levels

* Attention to detail and quality of work

* Agreement to non-compete & confidentiality agreement

* Advanced troubleshooting skills

* Professional appearance

* Adept at utilizing resources and finding solutions

* Occasional heavy lifting

Desired Skills & Experience

Experience supporting Microsoft Office

Experience supporting Windows 7 Professional & Enterprise and higher versions

Experience using a PSA tool, such as AutoTask, ConnectWise, TigerPaw

Experience using an RMM tool, such as Continuum, Zenith, Kasaya, N-Able, GFI Max, LabTech

Experience with firewalls, managed switches, VPNs, VLANs, etc.

Experience in setting up and troubleshooting complex network/firewall scenarios.

Experience with Cisco a must.

Responsibilities:

* Learn our business model and service offerings * Communicate our service offerings to prospects & clients * Provide services for our clients * Document work in a timely and understandable manner

Benefits

Competitive wages

Employee Recognition Bonuses & Incentives

Sales Commissions

Tuition Co-op Training Programs

Corporate Apparel

Discounted Hardware Purchase Program

401K Program

Medical Benefits

Employee Outings

Annual Holiday Party and Bonuses